Dearest customers and friends,
We would like to reassure you that it is business as usual at Sweetpea and Willow, but we have made some changes to protect our staff and customers.
In response to recent Covid-19 updates, our showroom will remain closed and White Glove Delivery will remain suspended until further notice. Some of our teams are now working from home and are best reached via email. Please kindly send any order enquires to email@example.com, sales enquiries to firstname.lastname@example.org, and press or marketing enquires to email@example.com. While our teams will endeavour to respond as soon as possible, there may be longer than usual response times.
Manufacturing will be continuing as normal with our Customer Service and Sales Teams working to assist you with orders and keep your lovely pieces of furniture in production to meet your deadlines. Rest assured that if you have ordered with us, your goodies are still being prepared for you; and if you are a first time customer, we encourage you to shop with confidence.
While our teams are still carrying out deliveries, in response to the latest government advice, we have had to suspend White Glove Delivery and our delivery teams will only be able to make contactless deliveries as far as your doorstep. If you have any concerns, please call us on 0345 257 2627 and we will be more than happy to answer any of your questions; otherwise, you will receive a call before your delivery from our lovely logistics team with all the information you need.
ESCAPE AND REWIND
Over the coming weeks, we will aim to keep you entertained and inspired with lovely posts on our social channels and with our fabulous newsletter. Make sure you are following us @sweetpeaandwillow on our socials and are signed up to our newsletter so you don’t miss out.
Stay safe, look after each other!
Matt, Jacquie and the Sweetpea & Willow Team x
Alternatively, feel free to contact us using the form below and we will be in touch the following working day.